FASTEX FAMILY OF PRODUCTS

GLENVEIGH is committed to fair information practices in relation to customers and individuals with whom it deals in the course of its operations and, as such, Glenveigh respects the privacy of every individual who visits our website.

This Privacy Policy describes the information that we may ask you to provide and the ways in which we may use that information. By registering as a user, you will consent to us processing any personal information that you give us as set out in this Privacy Policy. It also explains to you how you can check that information about you that we keep is accurate and how you can instruct us to erase this information from our files.

We comply with the requirements under the principles of the Canadian Standards Association Model Code on the Protection of Personal Information (CAN/CSA-Q830-96) which was published in March 1996 as a National Standard of Canada. It also incorporates the provisions of Part 1 of the Personal Information Protection and Electronic Documents Act, S.C. 2000, c.5.

The Information That We Collect

• When you register we will need to know your name, residential or business address and email address.

Our Use of This Information

• We use your email address for correspondence (when necessary) and your residential or business address for delivery.
• From time to time we may use the information you provide us for marketing purposes (for example to advise or promote special offers for products and services for users of our website).
• We may need to share the information that you give us with our agents or distributors in order to process your order.
• All credit card transactions are handled by a reputable, secure third party. They will use the information provided by you to verify and authorize your credit card data, enabling Glenveigh to process your order.
• No information about you will be sold or passed to outside parties (except as noted above); nor will the information be used in any unethical manner.

Security Measures

• We will take all reasonable precautions to prevent the loss, misuse or alteration of information that you have provided.
• Access to our server is password protected and behind a strong firewall.
• Our agents and distributors who may have access to your basic enquiry or order information are required to keep that information confidential and are not permitted to use it for any purpose other than to process your order.
• If you have provided us information about yourself and would like copies of that information (we are entitled to charge you $10.00 for such copies), or if you would like us to correct any factual inaccuracies in that information, or if you would like that information deleted from our records, then please contact us, showing .INFORMATION CHANGE REQUEST. in the Subject line.
• We will use all reasonable efforts to supply, correct or delete information about you on our files.

Cookies

• From time to time, we may collect information about you that does not identify you personally.
• This type of information might include the type of Internet browser or computer operating system you are using and the domain name of the website from which you are linked to our website or advertisement.
• When you view our website or one of our advertisements, we may store some information on your computer.
• This information will be in the form of a "cookie" which helps us to tailor our website or advertisements to better match your interests and preferences.
• Most Internet browsers enable you to erase cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Other Information

• Our website may contain links to other websites. Glenveigh is not responsible for the privacy practices or subject content of such linked websites.
• If you have any questions about this Privacy Policy, please contact us, showing .PRIVACY POLICY. in the Subject line.

This Privacy Policy was last updated on July 13th, 2005 2000-2005